Troubleshooting & Resource Center

Need help with Marlowe? Please see our helpful articles and videos below.

If you can’t find your answer here, reach a human via email at [email protected].

How to prep your manuscript for Marlowe

Marlowe can analyze novels, novellas and narrative nonfiction (biographies, memoirs, histories). To get the most accurate results, here’s a checklist of what to do.

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How to run an A.I. report

Watch this short step-by-step video tutorial that walks you through the process of ordering a Marlowe Basic or Marlowe Pro report, then upload your manuscript to our A.I.

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How to correct your encoding (formatting)

Marlowe is smart, but she doesn’t know how to read files with some nonstandard character encoding. For that reason, it’s important to save your files in UTF-8. Here’s how.

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