Authors A.I. Support | Contact Our Team
Authors A.I. support

Get in touch with Authors A.I. support

Need help? Contact Authors A.I. support for any login issues, report problems, errors, or glitches.

Our team is spread across different time zones, so response times can vary, but we read every message and get back to you as soon as we can.

Before you reach out, check our FAQ page — many common questions are answered there.

Common things people reach out about:

  • Trouble logging in or resetting your password
  • A manuscript report that’s stuck, missing, or didn’t generate
  • Errors or glitches while uploading a manuscript
  • Questions about billing, plans, or your subscription
  • Understanding your report results or what Marlowe’s feedback means

    When you reach out to our Author’s A.I. support team, be as specific as possible — the more detail you share, the faster we can help.

    What do you need help with?